Return & Refund Policy
Summary of return and refund policies.
We have a 3-day return policy. Items must be in original condition, unworn, with tags, and proof of purchase. Contact info@dazzlengrace.com to start a return. Returns are not accepted for sale items, gift cards, or certain non-returnable items. Refunds are processed within 10 business days after approval.
Damages, Exceptions, and Refunds
Return, Refund, and Exchange Policy
We have a 3-day return policy, allowing you to request a return within 3 days of receiving your item. To qualify for a return, the item must be in its original condition—unworn, unused, with tags, and in its original packaging—along with the receipt or proof of purchase.
If a replacement item is available, we will exchange the product within 3 days. If no replacement is available, we will process a full refund.
To initiate a return, please contact us at info@dazzlengrace.com. Returns should be sent to: Shop No. 2, Silverlink CHS Ltd, Hiranandani Estate, Thane – 400607.
Refunds will be processed within 10 business days after inspection and approval. Ensure compliance with the eligibility criteria to avoid delays. This policy adheres to the Consumer Protection Act, 2019, and other applicable Indian laws.
Return Policy for India
Return, Refund, and Exchange Policy
We have a 3-day return policy for customers in India. Items must be in original condition, unworn, with tags, and proof of purchase. Contact info@dazzlengrace.com to start a return. Returns are not accepted for sale items, gift cards, or certain non-returnable items. Refunds are processed within 10 business days after approval.